The Lost Bean

4 out of 5 stars★★★★★

“The Lost Coffee Bean in Tustin is a charming café with a warm, old-world atmosphere that gives the place a unique character. It’s a great spot to slow down and enjoy a relaxing morning. The staff are friendly and welcoming, and the food is good at very reasonable prices. They also have a nice selection of pastries that pair perfectly with their quality coffee. One thing I especially enjoyed was the light background music—it creates a pleasant mood and gives your morning a nice start. Overall, good coffee, tasty pastries, friendly service, reasonable prices, and a cozy atmosphere. Definitely a nice café to visit in Tustin.”

2 out of 5 stars★★★★★

“The female employee working on Thursday afternoon was extremely rude. All of the other staff members have always been friendly, so I was very surprised by this experience. She didn’t greet me, and when I made a simple request, she didn’t respond at all. Instead, she looked at me with an annoyed expression and simply said, “What?” I’ve never experienced such unprofessional customer service at a café before. Her attitude was dismissive, disrespectful, and made me feel very unwelcome. This level of customer service is completely unacceptable. I hope the management addresses this issue so other customers don’t have the same experience.”

5 out of 5 stars★★★★★

“I love this coffee place, the baristas Jen, Chris and Vee are all awesome they make amazing drinks, the heavens sent drink is my favorite but also their honey vanilla drizzle! Such a good vibe everytime I come here. If I could do 10 stars I would 🙏”