The Colorist Salon

1 out of 5 stars★★★★★

“As a long time customer, I was incredibly disappointed with my most recent experience here with a stylist by the name of Josehp I came in with my hair at my hips and came out with it barely below my chest. I asked for a 4-inch TRIM and he kept pushing for 5-inches. I said I was uncomfortable with that (more than once) and wanted to keep my hair long. He laughed at my comments/acted like it was a joke and ultimately decided to do whatever he wanted. Josehp disregarded all of my concerns during my appointment when I was saying it looked like he was cutting too much/it looked too short. He laughed and dismissed me MULTIPLE times. It was stress inducing and one of the worst experiences I’ve ever had with a hair dresser especially as someone who is attached to their hair. I now have to wait a year+ for my hair to grow out. The layers are awful. My beautiful long hair I came in with is RUINED. And I’m traumatized from this experience. This was avoidable and he simply did not care about me as a client or my feelings as person. Even when I was paying, he kept trying to justify the length by saying it still looked long and beautiful after massacring my hair and not following a single thing I asked for. He never took accountability, was incredibly unprofessional, only apologized after he got in trouble, and even asked me not to complain to his boss. I called back later that day and unfortunately had the displeasure of speaking with him again. He wouldn't let me speak to the owner or manager and when he tried getting my information for a refund, the phone cut off. I was suspicious after immediately calling back with no answer. It wasn't until I called back for the 5th or 6th time that he picked up again. I'm not sure if it was a technical issue but it seemed off to me (but take it how you will). I ended up getting a refund = I basically had someone mess up my hair for FREE. Amazing. Would not recommend this stylist and probably won't go back to the salon in general because the experience was THAT negative for me.”

5 out of 5 stars★★★★★

“Great service and easy in and out!”